FAQ

Frequently Asked Questions

General Questions

A thrift store sells pre-loved, vintage, and second-hand clothing at affordable prices. It’s the perfect place to find unique, sustainable, and budget-friendly fashion pieces.

Most of our items are gently used, vintage, or pre-owned, but we also stock some brand-new pieces with tags. Every item is thoroughly inspected and cleaned before being listed for sale.

Each product includes detailed measurements in the description. Since sizes vary by brand and era, we recommend comparing the measurements to an item you already own for the best fit.

Because we sell one-of-a-kind thrifted pieces, we typically do not accept returns or exchanges. However, if there’s an issue with your order (wrong item, major flaw not listed), contact us, and we’ll do our best to make it right!

Yes! Every item is cleaned, steamed, and checked before shipping. We still recommend giving your new thrifted pieces a wash before wearing, just to freshen them up.

Just browse our collection, add items to your cart, and check out! We accept secure payments via credit/debit cards, PayPal, and more.

Since we sell unique thrifted finds, we usually don’t restock the same item. But don’t worry—new arrivals drop every week, so keep checking back for fresh treasures!

To keep your thrifted gems in great condition:

  • Check fabric labels for washing instructions
  • Wash on a gentle cycle or hand wash delicate pieces
  • Air dry to prevent shrinking and fading
  • Store properly to maintain shape and quality

Shipping & Orders

Yes! We ship worldwide 🌍. Shipping fees and delivery times vary based on your location and selected shipping method.

Once your order ships, you’ll receive an email with a tracking number to follow your package’s journey.

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the issue, and we’ll work on a resolution.